Here’s a list of questions that we frequently get asked. Below are our answers to these. If you have any new ones, please contact us and we may add them.
This does depend on the condition of your muscles, but a good quality sports therapist will always ask for your feedback as some people don’t have a high pain threshold. We don’t want you to suffer in agony unnecessarily.
A full body massage ‘appointment’ session is 50-70 min. Please refer to the below FAQ “Why do you state clinic time for appointments and not treatment time?”.
Generally we ask every client to wear a pair of shorts. If you’re a female please wear a standard bra/bikini top. Your modesty will be covered at all times in the clinic.
We use coconut oil and grapeseed oil. Both are a natural product and good for the skin as well as smelling nice!
Yes, although everybody will react differently. Please read our aftercare advice to the left of our page. A nice warm bath will help ease any aches and soreness.
Again, yes this can be a normal reaction for some people. Some people bruise easily, some don’t. If you do it’s always a good thing to let us know but we have to sometimes do what we have to do within a treatment. Using an ice pack for 5-15 min every 3 hours will help reduce any bruising and swelling. Always ensure ice is never in direct contact with your skin.
Basically you pay for the time spent in the clinic. The quicker a client get undressed for a treatment the more treatment time they will receive. The Media Centre do not provide our clients with an appropriate seated waiting area, therefore clients have to stand if they arrive too early for appointments or if any appointments over run which can be frustrating and uncomfortable for them. If we restrict time to ‘clinic time’ and not ‘treatment time’, this ensures all treatments can finish on time. Some businesses may state treatment time of 60 min, but they will tend to include pre/post changing and payment taking into this time, we are just honest and make it all clear.
Payment machines come at a cost for businesses. We state that we prefer payment in cash rather than card due to this. There are monthly rental fees for the payment machines and per transaction. There are many small businesses that charge a convenience fee for those who pay by card. If you pay in cash, there is no issue and we request this in an email to first time clients along with treatment information and directions, and also in the text message appointment reminders and in a pop up on our booking system, as well as it being on here. No client can say that we haven’t highlighted our preference for cash payment.
Yes we do. There is a £5 extra charge and you must contact us to book this 01484 500241 as a mobile treatment cannot and should not be made through our booking system.
Answer to this is no. We do not accept any work experience or work placement students, this is our preference. We work in partnership with www.nextgenerationtraining.co.uk and have our own students to look after.